Privacy Policy

Draft for legal review. This text is a template. It must be reviewed by a qualified professional and aligned with Sierra Leone requirements before it is relied on.

Who we are

ICT Consultancy and General Services (SL) Limited ("ICGS"), 3 Henry Street, Freetown, Sierra Leone, is responsible for the personal information collected through this website. Contact: info@icgs-sl.com.

What we collect

When you use the contact form, the quote form, the newsletter or a job application, we collect the details you enter: your name, email address, phone or WhatsApp number, organisation, the service you are interested in, your message and any file you attach (for example a project brief or a CV).

To protect the forms from abuse we also store a one-way hashed form of your internet address and the name of your browser. We cannot turn the hash back into your address.

Why we use it

• To reply to your message and prepare any quote you asked for.
• To consider a job application.
• To send newsletter updates, only after you confirm your subscription by email.
• To keep the website secure and prevent spam.

Who can see it

Only ICGS staff whose role needs it can see your details, through a password-protected dashboard that records who opened and changed what. We do not sell your information. Email is delivered through our email provider [name to be confirmed].

How long we keep it

Inquiries are kept for up to [24] months and then deleted. Job applications are kept for [12] months. You can unsubscribe from the newsletter at any time with the link in every email; we then stop sending it.

Cookies and analytics

See the Cookie Policy. Analytics only run if you accept them in the cookie banner.

Your choices

You can ask us for a copy of the information we hold about you, ask us to correct it, or ask us to delete it. Write to info@icgs-sl.com. [Counsel to add the rights and complaint routes that apply under Sierra Leone law.]